PRIVACY POLICY

Ravi Foods Pvt. Ltd. is committed to safeguarding your personal data in compliance with applicable laws including the Information Technology Act, 2000 and GDPR where applicable.

Data Controller
Ravi Foods Pvt. Ltd. acts as the Data Controller responsible for processing personal data
Categories of Data Collected
Personal Data
Name
Phone number
Email
Address
Business details
Technical Data
IP address
Browser/device
Usage Data
Website behavior
Interaction logs

Collection Methods
Data is collected through:
Website forms
Direct communication
Cookies and analytics

Legal Basis for Processing
We process data based on:
Consent
Contractual necessity
Legal obligation
Legitimate interest

Purpose of Processing
Customer support
Business operations
Distributor management
Communication
Service improvement

Communication Usage
We may contact users via:
Calls
SMS
Email
Messaging platforms
Users may opt out of marketing communications.

Data Sharing
We do not sell personal data.
Data may be shared with:
Service providers
Legal authorities

International Transfers
Where applicable, data transfers follow secure and compliant mechanisms.
Data Retention
Data is retained only as long as necessary or required by law.
Security Measures
We implement:
Encryption
Access control
Secure infrastructure
User Rights
Users may:
Access data
Correct data
Delete data
Withdraw consent
Restrict processing

Cookies
Used for analytics and user experience. Users may disable them.
Children’s Privacy
We do not knowingly collect data from minors.
Breach Notification
In case of breach:
Immediate action will be taken
Authorities/users will be notified if required